Scotland based, working worldwide.
Hi, I’m John Sunart.
I help organisations find clarity when direction is unclear and the stakes are high.
Much of my work sits at the earliest stages of strategy; moments when there is ambition, pressure, or opportunity to move, but no shared understanding of what to prioritise, how initiatives fit together, or how to align teams behind a clear direction. This is often where progress slows, risk increases, and well-intentioned work starts to fragment.
I work with leadership teams, product teams, and partners to turn this ambiguity into coherent, actionable strategy. By grounding ambition in genuine customer insight and organisational reality, I help surface the critical questions, trade-offs, and decisions that need to be made before delivery begins. The aim is not more ideas, but clearer direction and greater confidence to act.
My background spans product and service design, academic innovation research, and strategic consultancy. I’ve worked across emerging and mature industries including finance, gaming, technology, and construction, supporting organisations as they navigate growth, transformation, and complex cross-functional change.
Across this work, my focus has remained consistent: enabling alignment at scale. I help connect perspectives across leadership and delivery, ensure initiatives reinforce rather than compete with one another, and create the conditions for meaningful progress to be sustained beyond the initial push.
Sunart Works is my independent practice. I work directly with organisations and also in collaboration with trusted partners, studios, and collectives — including Group of Humans — bringing strategic clarity, facilitation, and judgement to complex challenges.
I’m part of the Group Of Humans
A global collective of top designers, strategists, and innovators focused on impactful, sustainable design.
Previous Clients
OAG
Portfolio Strategy
NatWest
Service and product strategy
Glenmorangie
Employee experience
SIE PlayStation
Product and innovation strategy
Google
Product and process design
Facebook (Meta)
Service design
HM Revenue & Customs
User research
Travix
Proposition development
MasterCard
Proposition development
Liberty Global
Design Management
Agency Partners
CreateFuture
Propositions Lead
WongDoody
Service Designer
Nile
Lead Service Designer
Foolproof
Principal Service Designer
MOHARA
Design Director
rehab
Lead Service Designer
The Unit
Senior Designer
Great Fridays
Design Strategy Consultant
Institute of Design Innovation
Innovation Designer
John Sunart is one of the best strategic facilitators I’ve worked with… give him a call when you need to unstick something in your business or need to know what direction to head in.
Former director

